Full Time Position, Boston
Artaic is a high-tech design and manufacturing company revolutionizing the mosaic tile industry. Artaic offers extensive opportunities for advancement as the company continues to grow.
Artaic is a unique design and manufacturing firm based in Boston. Artaic produces highly customized tile mosaic murals and companion field tile for a wide variety of applications, primarily within the commercial and residential architecture and interior design field, across industries including hospitality, healthcare, corporate, education, and public art. Artaic is inventing and applying a proprietary, automated system of front-end design software linked to back-end inventory management and robotic fabrication. This system allows for revolutionary customization and efficiency in tile installations.
Artaic is a dynamic growth stage company with a demonstrated commitment to supporting new design, engineering, and business ideas while promoting an entrepreneurial culture that fosters and rewards initiative, innovation, and creativity. Artaic is privately owned and has been enjoying consistent responsible growth across several channels and market sectors. Under the operating guidance of Founder and CEO Ted Acworth, the team has been successfully responding to market conditions and opportunities since 2008.
See videos of our unique company and process at:
artaic.com/mosaic-tile-resources/video/
artaic.com/buzz
THE POSITION
Artaic is a unique mosaic design and manufacturing firm based in Boston and looking to add a Project Manager to our team. Artaic produces highly customized tile murals and unique field tile solutions for a wide variety of applications within the commercial and residential architecture and interior design field, including hospitality, healthcare, corporate, education, residential and public art. Artaic is inventing and applying a proprietary, automated system of front-end design software linked to back-end inventory management and robotic fabrication. This system allows for revolutionary customization and efficiency in tile project specification.
OVERVIEW & RESPONSIBILITIES
- Collaborate with the Sales Team in support of an exceptional client service experience, including direct client contact with the architects and designers specifying the product as well as construction bidders purchasing the product.
- Provide strong internal support to the Director of Sales & Marketing, Director of Operations, VP of Sales, Residential Sales Manager, Commercial Sales Manager and other team members to keep the sales pipeline strong and ensure smooth project production that meets client expectations.
- Serve a critical role as primary liaison with Design Services, Inventory Management and Production, advocating for client needs and expectations and sales priorities.
- Manage a high volume of project opportunities and booked projects. Set up and optimize deals and tasks in the project management software.
- Problem-solve project and customer issues to bring a swift resolution while providing excellent customer service.
- Manage the project sampling queue and problem solve as needed. Set up and monitor sample requests to make sure they are completed efficiently. Work closely with production staff to ensure all samples are fulfilled accurately.
- Generate shipping quotes and project estimates. Assist staff with P&L exercises on larger projects.
- Create project invoices and process payments.
- Communicate with outside vendors/suppliers as needed for outsourced project requirements.
- Assist with management of the HubSpot CRM: Maintain updated contact and account information in order to effectively communicate with various segments of clients, prospects, referral sources, and influencers.
- Contribute to the development and management of digital and physical sales material, such as pricing guides.
- Deliver on a brand promise to be highly responsive and provide rapid turnaround on inquiries and requests.
- Other tasks as assigned.
QUALIFICATIONS
- 5-7+ years of professional experience, preferably at least 2 years of project or creative services management experience.
- Highly organized and detail oriented
- Strong analytical and problem solving skills.
- Excellent communication skills, both internally across departments and with external clients.
- Proactive in driving tasks and initiatives forward. Calm under pressure.
- Knowledge of CRM and project management software a plus.
- Proficiency with QuickBooks Online or similar accounting software a plus.
- Understanding of, and affinity for, art and design.
- Tech-savvy.
ADDITIONAL DESIRED CREDENTIALS
- Familiarity with architectural drawings very helpful.
- Basic skills in Adobe Creative Suite.
- Experience working with overseas vendors a plus.
COMPENSATION
Salary $50,000.00 – $70,000.00 per year.
ADDITIONAL BENEFITS & PERKS
- Health insurance
- Paid skills training
- Working on the Schrafft’s City Center Campus in Charlestown with health club, cafe, and Bright Horizons childcare available on site.
- Free seasonal vegetable garden access on the rooftop of Schrafft’s Main Building.
- Free snacks, seltzers and coffee stocked monthly.
- Free Schrafft’s Building non-stop shuttle to/from Sullivan Square.
- Shared bikes, bike parking and showers on site
- Commuter tax credits.
- Substantial Friends and Family Discount on Mosaic Tile Projects
CONTACT
Please send your cover letter describing your interest in Artaic and why you could be a good fit, along with your resume/CV to hr@artaic.com with the subject line: “PROJECT MANAGER”.
