Full Time Position, Boston
Artaic is a unique design and manufacturing firm based in Boston. Artaic produces highly customized tile mosaic murals and companion field tile for a wide variety of applications, primarily within the commercial and residential architecture and interior design field, across industries including hospitality, healthcare, corporate, education, and public art. Artaic is inventing and applying a proprietary, automated system of front-end design software linked to back-end inventory management and robotic fabrication. This system allows for revolutionary customization and efficiency in tile installations.
Artaic is a dynamic growth stage company with a demonstrated commitment to supporting new design, engineering, and business ideas while promoting an entrepreneurial culture that fosters and rewards initiative, innovation, and creativity. Artaic is privately owned and has been enjoying consistent responsible growth across several channels and market sectors since 2008.
See videos of our unique company and process at:
artaic.com/mosaic-tile-resources/video/
artaic.com/buzz
OVERVIEW & RESPONSIBILITIES
- Provide strong internal support to the Project Manager, Director of Operations, Sales & Marketing Manager, VP of Sales and other team members to keep the sales pipeline strong and moving, and ensure smooth project production that meets client expectations.
- Assistance to the Sales Team, including direct client contact in support of an exceptional client service experience.
- Set up opportunities and tasks in the project management software. Manage opportunities and projects as assigned.
- Problem-solve project and customer issues to bring a swift resolution while providing excellent customer service.
- Manage the project sampling queue and problem solve as needed. Set up and monitor sample requests to make sure they are completed efficiently. Work closely with production staff to ensure all samples are fulfilled accurately.
- Generate shipping quotes and project estimates. Assist staff with P&L exercises as needed.
- Create project invoices and process payments.
- Communicate with outside vendors as needed for outsourced project requirements.
- Assist with management of the HubSpot CRM: Maintain updated contact and account information in order to effectively communicate with various segments of clients, prospects, referral sources, and influencers.
- Contribute to the development and management of digital and physical sales material, from conception and production through fulfillment.
- Deliver on a brand promise to be highly responsive and provide rapid turnaround on inquiries and requests.
- Other tasks as assigned.
QUALIFICATIONS
- 5+ years of professional experience, preferably at least 2 years of project or creative services management experience.
- Highly organized and detail oriented.
- Strong analytical and problem solving skills.
- Excellent communication skills, both internally across departments and with external clients.Proactive in driving tasks and initiatives forward. Calm under pressure.
- Knowledge of CRM and project management software.
- Proficiency with QuickBooks Online or similar accounting software.
- Understanding of and affinity for art and design.
- Tech-savvy.
ADDITIONAL DESIRED QUALIFICATIONS
- Familiarity with architectural drawings.
- Basic skills in Adobe Creative Suite.
- Experience working with overseas vendors.
COMPENSATION
Competitive personalized package includes base salary of $47-57,000, health benefits, and equity.
ADDITIONAL BENEFITS & PERKS
- Fairly flexible work schedule.
- Health insurance.
- Team building activities and events
- Mosaic Friends and Family discount on mosaic projects.
- Commuting tax credits.
CONTACT
Please send your resume along with a cover letter describing why Artaic seems like a potential fit for your qualifications and career path.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely
- No, only on occasion/exception
This Job Is Ideal for Someone Who Is:
- Dependable — more reliable than spontaneous
- People-oriented — enjoys interacting with people and working on group projects
- Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
- Detail-oriented — would rather focus on the details of work than the bigger picture
- Achievement-oriented — enjoys taking on challenges, even if they might fail
- Autonomous/Independent — enjoys working with little direction
- Innovative — prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance — thrives in a high-pressure environment
Full Time Position
